CitiStat: Using Sound Business Practices to Improve Government Transparency and Performance

This 2006 Information Brief examines the CitiStat philosophy of governance, which transforms government operations by holding those in charge of service delivery accountable for their departments' performance.  Citing examples including Syracuse, New York and Baltimore, Maryland, the Brief notes that use of CitiStat is correlated with increased government efficiency and decreased government spending.

Original Publication: January 2006

Download the PDF: CitiStat: Using Sound Business Practices to Improve Government Transparency and Performance

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